United Kingdom late or non-delivery of online shopping order reasons 2017

Reason for late or non-delivery of an online order according to online shoppers in the United Kingdom (UK) as of November 2017

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Release date

January 2018

Region

United Kingdom

Survey time period

November 2017

Number of respondents

368 respondents

Age group

18 years and older

Special properties

online shoppers who experienced late or non-delivery in the past year

Supplementary notes

Question: As far as you know, why did your delivery not arrive on time?
Multiple answers were possible.
Total survey n=368 online shoppers

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