Issues with online order shipping and billing addresses in the United Kingdom 2017

Published by
Stephanie Chevalier,
May 4, 2022
This statistic displays the most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United Kingdom (UK) as of November 2017. According to Loqate, a GBG solution, 24 percent of respondents were unable to find their address from a dropdown list.

Most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United Kingdom (UK) as of November 2017

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Release date

January 2018

Region

United Kingdom

Survey time period

November 2017

Number of respondents

506 respondents

Age group

18 years and older

Special properties

online shoppers

Supplementary notes

Original question: Have you ever experienced any of the following issues when filling in your shipping/billing address for an online order?
Multiple responses were possible.

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