According to a 2021 survey, seven out of ten German consumers wanted online retailers to reduce packaging waste for greater sustainability. In addition, half of the respondents believe that product descriptions should be more informative. That would enable shoppers to make more accurate purchases, contributing to a reduction in returns. Another 43 percent of consumers suggested improved communication with customers regarding delivery and returns.
Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021
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Trusted Returns. (October 27, 2021). Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/
Trusted Returns. "Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021." Chart. October 27, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/
Trusted Returns. (2021). Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/
Trusted Returns. "Main Measures Needed for More Sustainable E-commerce According to Consumers in Germany in 2021." Statista, Statista Inc., 27 Oct 2021, https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/
Trusted Returns, Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021 Statista, https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/ (last visited December 22, 2024)
Main measures needed for more sustainable e-commerce according to consumers in Germany in 2021 [Graph], Trusted Returns, October 27, 2021. [Online]. Available: https://www.statista.com/statistics/945071/measures-for-sustainable-e-commerce-germany/
