This statistic depicts how lawyers in the United States think their clients want to communicate in 2018, broken down by task. During the survey, 51 percent of lawyers thought that their clients prefer to provide the facts or details of a situation by email.
Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task
Characteristic
In person
Phone
Email
Website or online portal / app
Other
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Survey method was not stated by the source.
Survey region excludes Alaska and Hawaii.
Values do not total 100 percent as not all values were provided by the source.
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Clio. (October 5, 2018). Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/
Clio. "Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task." Chart. October 5, 2018. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/
Clio. (2018). Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/
Clio. "Perception of Lawyers in The United States about Their Customers' Preferred Communication Channels in 2018, by Task." Statista, Statista Inc., 5 Oct 2018, https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/
Clio, Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task Statista, https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/ (last visited August 25, 2024)
Perception of lawyers in the United States about their customers' preferred communication channels in 2018, by task [Graph], Clio, October 5, 2018. [Online]. Available: https://www.statista.com/statistics/941053/legal-services-perceptions-client-communication-preferences-task-united-states/