U.S. legal professionals' customer feedback collection methods 2018

Methods used by legal professionals in the United States to collect customer feedback in 2018

CharacteristicShare of respondents
Casually or informally in person 42%
We don’t regularly collect feedback from clients 37%
Email survey 10%
Other 8%
Phone call dedicated to collecting this information 5%
Formally in person with standardized questions and documentation 4%
Created with Highcharts 7.2.2Share of respondents42%42%37%37%10%10%8%8%5%5%4%4%Casually or informally in personWe don’t regularly collect feedback from clientsEmail surveyOtherPhone call dedicated to collecting this informationFormally in person with standardized questions and documentation
0%5%10%15%20%25%30%35%40%45%50%
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

October 2018

Region

United States

Survey time period

2018

Number of respondents

1,968 respondents

Special properties

legal professionals.

Supplementary notes

Survey method was not stated by the source.
Survey region excludes Alaska and Hawaii.
The source does not indicate why values total over 100 percent.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Leading companies trust Statista:
paypal google adobe pg samsung telekom
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on " Boutique law firms in the U.S. "

Other statistics that may interest you Boutique law firms in the U.S.

Market overview

5

Intellectual property law firms

4

Labor and employment law firms

6

Litigation law firms

8

Technology and venture capital law firms

6

Further related statistics

7

Discover Statista

Need help with using Statista for your research? Tutorials and first steps
Do you have any questions about our business solutions?

We provide you with detailed information about our Professional Account.

Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Learn more about how Statista can support your business.