This statistic depicts the likelihood of Australian gas consumers switching gas providers in Australia in 2018 in the next twelve months, by customer satisfaction levels. During the time period measured, 49.2 percent of those who were very dissatisfied with their gas provider were likely to switch. By comparison, only 4.3 percent of those who were very satisfied with their gas provider were likely to switch their provider. In total, 10.3 percent of all gas providers said that they were very or quite likely to switch their provider.
Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Roy Morgan. (November 5, 2018). Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/
Roy Morgan. "Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels ." Chart. November 5, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/
Roy Morgan. (2018). Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels . Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/
Roy Morgan. "Likelihood of Switching Gas Provider in next Twelve Months in Australia in 2018, by Satisfaction Levels ." Statista, Statista Inc., 5 Nov 2018, https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/
Roy Morgan, Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels Statista, https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/ (last visited December 22, 2024)
Likelihood of switching gas provider in next twelve months in Australia in 2018, by satisfaction levels [Graph], Roy Morgan, November 5, 2018. [Online]. Available: https://www.statista.com/statistics/940963/likelihood-switching-gas-provider-australia/