Late or non-delivery of online shopping orders in the U.S. 2017, by category

Published by
Stephanie Chevalier,
May 4, 2022
This statistic presents the most common online order product categories for which online shoppers in the United States experienced late or non-delivery as of November 2017. According to Loqate, a GBG solution, 41 percent of survey respondents who had experienced a late or non-delivery of an online order had problems with a fashion delivery.

Most common online order product categories for which online shoppers in the United States experienced late or non-delivery as of November 2017

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Release date

January 2018

Region

United States

Survey time period

November 2017

Number of respondents

669 respondents

Age group

18 years and older

Special properties

online shoppers who experienced late or non-delivery in the past year

Method of interview

Online survey

Supplementary notes

Question: What did you experience a late or failed delivery of?
Multiple answers were possible.
Total survey n=1,008 online shoppers

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