This statistic displays the results of customer satisfaction survey of Sokos Hotels in Finland from 2014 to 2016. The survey scale ranges from 1 being the worst to 5 being the best. During the period under survey, customer satisfaction remained approximately the same, amounting to 4.26 in 2016. Sokos Hotels is a Finnish hotel chain, with hotels in Finland, Tallinn, and St. Petersburg. Sokos Hotels is a member of the Finnish retail and service cooperative organization S Group.
Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best))
The source adds the following information: "Customer satisfaction is measured annually by means of an electronic survey conducted by Taloustutkimus. It is sent annually to approximately 30,000 customers. The survey scale ranges from 1 to 5."
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Sokos Hotels. (October 16, 2018). Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. "Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best))." Chart. October 16, 2018. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. (2018). Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)). Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. "Customer Satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a Scale of 1 (Worst) to 5 (Best))." Statista, Statista Inc., 16 Oct 2018, https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels, Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) Statista, https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/ (last visited December 21, 2024)
Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) [Graph], Sokos Hotels, October 16, 2018. [Online]. Available: https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
