Priorities for financial services organizations globally 2020

Published by Statista Research Department, Jan 11, 2022
This statistic presents the top strategic priorities for financial service organizations worldwide in 2020. It was found that 80 percent of respondents listed an improved digital experience for their customers as one of their top three priorities for 2020, a four point decrease from the previous year.

Strategic priorities for financial services organizations worldwide in 2020

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Release date

February 2020

Region

Worldwide

Survey time period

December 2019

Supplementary notes

This question was phrased by the source as follows: "What are your top 3 strategic priorities for your organization?".

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