This statistic depicts the leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018. During the survey, 26 percent of shippers and 20 percent of 3PLs cited customer service as their leading priority in omnichannel fulfillment.
Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Data is based on the answers from shippers and 3PLs in North America
(67 percent), Asia (13 percent) and Europe (9 percent).
About 22 percent of respondents were from manufacturing, 17 percent from retail and consumer products, 11 percent from the food and beverage industry, ten percent from health care and pharmaceutical companies, eight percent from the automotive industry, six percent of respondents were from business support and logistics, four percent were from the telecommunications, technology, internet and electronics industry, three percent from airlines, aerospace and defense, three percent from construction and machinery, two percent from governmental companies, one percent from finance, insurance and real estate, one percent from the utilities, energy and extraction industry, and 12 percent from others.
The source did not specify the age of the respondents.
Learn more about how Statista can support your business.
Korn/Ferry. (September 15, 2018). Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 [Graph]. In Statista. Retrieved April 01, 2025, from https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. "Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018." Chart. September 15, 2018. Statista. Accessed April 01, 2025. https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. (2018). Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018. Statista. Statista Inc.. Accessed: April 01, 2025. https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. "Leading Priorities for Shippers and Third-party Logistics (3pl) Providers Worldwide in Omnichannel Fulfillment in 2018." Statista, Statista Inc., 15 Sep 2018, https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry, Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 Statista, https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/ (last visited April 01, 2025)
Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 [Graph], Korn/Ferry, September 15, 2018. [Online]. Available: https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.