The statistic shows IT service consumers' pain points worldwide as of 2018. Around 35 percent of respondents stated that better performance/availability was a major pain point for their customers.
IT service consumers' pain points worldwide as of 2018*
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Share of respondents
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*This question was phrased by the source as follows: "Currently, what are the most common pain points that your customers are asking your company to solve for them?"
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451 Research. (August 28, 2018). IT service consumers' pain points worldwide as of 2018* [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/
451 Research. "IT service consumers' pain points worldwide as of 2018*." Chart. August 28, 2018. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/
451 Research. (2018). IT service consumers' pain points worldwide as of 2018*. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/
451 Research. "It Service Consumers' Pain Points Worldwide as of 2018*." Statista, Statista Inc., 28 Aug 2018, https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/
451 Research, IT service consumers' pain points worldwide as of 2018* Statista, https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/ (last visited August 24, 2024)
IT service consumers' pain points worldwide as of 2018* [Graph], 451 Research, August 28, 2018. [Online]. Available: https://www.statista.com/statistics/911725/worldwide-pain-points-it-service-consumer/