Reasons consumers use digital comparison tools in the United Kingdom 2017

Reasons cited by consumers in the United Kingdom (UK) for the use of comparison websites 2017

CharacteristicPercentage of all respondents
To help save money 71%
To compare a large number of suppliers 54%
Save time searching and comparing deals 48%
Get better idea about prices 46%
Help to find most suitable product/service for needs 37%
Find out which products/services available 28%
Find out which companies offer product/service 24%
Read user reviews/feedback 19%
Find out more information about products/services 16%
Get recommendation on what to choose 14%
Get guidance on how to choose a product/service 5%
Created with Highcharts 7.2.2Percentage of all respondents71%71%54%54%48%48%46%46%37%37%28%28%24%24%19%19%16%16%14%14%5%5%To help save moneyTo compare a large number of suppliersSave time searching and comparing dealsGet better idea about pricesHelp to find most suitable product/service for needsFind out which products/services availableFind out which companies offer product/serviceRead user reviews/feedbackFind out more information about products/servicesGet recommendation on what to chooseGet guidance on how to choose a product/service
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%
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Release date

September 2017

Region

United Kingdom

Survey time period

October 2016 to January 2017

Number of respondents

1,688 respondents

Age group

16 years and older

Special properties

Consumers who have shopped around using a comparison site in the last three months

Method of interview

Online survey

Supplementary notes

Question originally asked as " Why did you use [a] comparison site on this occasion?" Base includes consumers who have shopped around using a comparison site in the last three months.

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