This statistic shows the criticisms American Millennials had of retail loyalty programs of which they were a member of in 2018. In 2018, the most common criticism of loyalty programs among respondents was that their rewards expired before they were able to use them.
What is your biggest gripe with retail loyalty programs?
Characteristic
Share of respondents
My rewards expired before I could use them
30%
Don't know when I have rewards available
28%
It's hard to access my rewards information
14%
Carrying the card
13%
I forget to bring paper certificates to redeem rewards
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CodeBroker. (March 25, 2018). What is your biggest gripe with retail loyalty programs? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/
CodeBroker. "What is your biggest gripe with retail loyalty programs?." Chart. March 25, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/
CodeBroker. (2018). What is your biggest gripe with retail loyalty programs?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/
CodeBroker. "What Is Your Biggest Gripe with Retail Loyalty Programs?." Statista, Statista Inc., 25 Mar 2018, https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/
CodeBroker, What is your biggest gripe with retail loyalty programs? Statista, https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/ (last visited December 22, 2024)
What is your biggest gripe with retail loyalty programs? [Graph], CodeBroker, March 25, 2018. [Online]. Available: https://www.statista.com/statistics/907701/millennial-loyalty-program-criticisms-us/
