Outcomes of data complaints received by Information Commissioner 2017 Statistic

This statistic shows the outcomes of data concerns received by the Information Commissioner's Office in the United Kingdom (UK), undertaken during 2016/17. Most of the concerns finalized did not require any further action for the Data Controller, at 33.4 percent.

Share of data protection concerns finalized by the Information Commissioner's Office in the United Kingdom (UK) in 2016/17, by outcome

Characteristic	Share of actions
No action for Data Controller	33.4%
Data Controller action required	20.3%
Concern to be raised with Data Controller	15.8%
Compliance advice given to Data Controller	11.4%
Response needed from Data Controller	7.5%
General advice to Data Controller	6.8%
Not Data Protection Act	3%
Data Controller outside UK	1.2%
Improvement Action Plan agreed	0.5%

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Release date

September 2017

More information

Region

United Kingdom

Survey time period

2016 to 2017

Supplementary notes

The source notes that "Data Controller action required, Compliance advice given to Data Controller, General advice given to the Data Controller and action plan agreed, are all outcomes that result in us explaining to organizations how to improve their information rights practice in some way. These outcomes equal 39% of the total for the year. Concerns finished with the following outcomes; order made; no order made; enforcement notice pursued; criminal investigation pursued; and undertaking served represented 0.2% of total."

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