Call centers market size in China 2017 to 2022

Published by
Daniel Slotta,
Nov 24, 2020
This statistic shows the market size of call centers in China in 2017 with forecasts for 2020 and 2022. In 2017, call centers market size in China reached approximately 630 billion yuan and was estimated to grow up to almost 803 billion yuan by 2020.

Call centers market size in China from 2017 to 2022 (in billion yuan)

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Release date

August 2018

Region

China

Survey time period

2017

Supplementary notes

*Estimate.

Note: 1 yuan equals approximately 0.15 U.S. dollars and 0.13 euros (as of August 2018).

The figures include data from cloud call centers and local deployment call center system, but does not include other business systems connected to the call centers nor revenue from call fees.

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