This statistic illustrates the results of a 2017 survey on the willingness to use virtual agents for financial services in the United Kingdom (UK), broken down by reason. Of respondents, 46 percent reported they believed computer-generated services would be faster and more convenient than human advice.
Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons
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Accenture. (May 9, 2018). Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. "Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons." Chart. May 9, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. (2018). Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. "Share of Respondents That Are Willing to Use Virtual Agents for Financial Services* in The United Kingdom (Uk) in 2017, by Main Reasons." Statista, Statista Inc., 9 May 2018, https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture, Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons Statista, https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/ (last visited December 22, 2024)
Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons [Graph], Accenture, May 9, 2018. [Online]. Available: https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/