This statistic illustrates the results of a 2017 survey on the willingness to use virtual agents for financial services in the United Kingdom (UK), broken down by reason. Of respondents, 46 percent reported they believed computer-generated services would be faster and more convenient than human advice.
Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Accenture. (May 9, 2018). Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. "Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons." Chart. May 9, 2018. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. (2018). Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture. "Share of Respondents That Are Willing to Use Virtual Agents for Financial Services* in The United Kingdom (Uk) in 2017, by Main Reasons." Statista, Statista Inc., 9 May 2018, https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/
Accenture, Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons Statista, https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/ (last visited November 22, 2024)
Share of respondents that are willing to use virtual agents for financial services* in the United Kingdom (UK) in 2017, by main reasons [Graph], Accenture, May 9, 2018. [Online]. Available: https://www.statista.com/statistics/893919/financial-services-reasons-for-preferring-virtual-agents-uk/