Airline bookings rejected due to fraud worldwide 2017

Share of bookings rejected or cancelled due to fraud in the airline industry worldwide in 2017, by booking type and airline type

CharacteristicAll airlinesFull-fareLow-cost
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Statistic: Share of bookings rejected or cancelled due to fraud in the airline industry worldwide in 2017, by booking type and airline type
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Release date

March 2018

Region

Worldwide

Survey time period

June to September 2017

Number of respondents

112 respondents

Special properties

airline payment fraud managers.

Method of interview

Online survey

Supplementary notes

Original question: "What percent of bookings from your direct sales channels did you reject or cancel in the past 12 months due to suspicion of fraud?"

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