U.S. marketing professionals use of shopping behavior data from online markets 2018

How companies would use improved purchasing behavior data from e-commerce marketplaces according to marketing professionals in the United States as of 2018

CharacteristicShare of respondents
Diagnose if customers are buying somewhere else or are simply lost when they leave our site 78%
Identify potential competitive strengths and weaknesses 54%
Identify and address places where buyers get stuck in the funnel 54%
Understand if investment in marketplace advertising is paying off 51%
We wouldn't use improved purchase behavior data 1%
Created with Highcharts 7.2.2Share of respondents78%78%54%54%54%54%51%51%1%1%Diagnose if customers are buying somewhere else or are simply lostwhen they leave our siteIdentify potential competitive strengths and weaknessesIdentify and address places where buyers get stuck in the funnelUnderstand if investment in marketplace advertising is paying offWe wouldn't use improved purchase behavior data
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%
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Release date

June 2018

Region

United States

Survey time period

2018

Number of respondents

307 respondents

Age group

18 years and older

Special properties

marketing professionals at companies that sold both directly and through e-commerce marketplaces

Supplementary notes

Question: "If you could get improved purchase behavior data from e-commerce marketplaces, how would you use it?"

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Christof Baron
CEO, MindShare Germany

Statistics on " Online shopping behavior in Europe "

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Overview

4

Device usage

5

Favorite stores and retailers

7

Attitudes towards online shopping

6

Online shopping behavior

6

Online payment

8

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