According to a survey conducted in 2023, harassment towards NHS staff is not uncommon among different Trusts in England. In 2023, around 25 percent of surveyed NHS staff had experienced some kind of harassment, bullying, or abuse at work from a patient/service user, a connection to that service user, or other members of the public. Instances of abuse were especially high in ambulance trusts. In 2023, nearly half of surveyed NHS staff within Ambulance Trusts stated to have experienced harassment, bullying, or abuse at work.
In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public?
Type of hospital trust
Never
1-2
3-5
6-10
More than 10 times
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This question was phrased by the source as follows:Â
Q14a "In the last 12 months how many times have you personally experienced physical violence at work from patients / service users, their relatives or other members of the public?"
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NHS. (March 7, 2024). In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public? [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/
NHS. "In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public?." Chart. March 7, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/
NHS. (2024). In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public?. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/
NHS. "In The Last 12 Months, How Many times Have You Personally Experienced Harassment, Bullying or Abuse at Work from Patients/Service Users, Their Relatives or Other Members of The Public?." Statista, Statista Inc., 7 Mar 2024, https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/
NHS, In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public? Statista, https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/ (last visited July 22, 2024)
In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public? [Graph], NHS, March 7, 2024. [Online]. Available: https://www.statista.com/statistics/883581/experiences-of-abuse-at-work-in-nhs-england-by-trust/