Between 2014 and 2023, the number of employees working in the contact center industry in the United States increased overall, despite some fluctuations. In 2023, there were roughly 2.86 million people working in contact centers, a decrease when compared to the previous year.
Number of contact center employees in the United States from 2014 to 2023
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Number of employees in millions
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Bureau of Labor Statistics. (March 31, 2024). Number of contact center employees in the United States from 2014 to 2023 (in millions) [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/881114/contact-center-employees-united-states/
Bureau of Labor Statistics. "Number of contact center employees in the United States from 2014 to 2023 (in millions)." Chart. March 31, 2024. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/881114/contact-center-employees-united-states/
Bureau of Labor Statistics. (2024). Number of contact center employees in the United States from 2014 to 2023 (in millions). Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/881114/contact-center-employees-united-states/
Bureau of Labor Statistics. "Number of Contact Center Employees in The United States from 2014 to 2023 (in Millions)." Statista, Statista Inc., 31 Mar 2024, https://www.statista.com/statistics/881114/contact-center-employees-united-states/
Bureau of Labor Statistics, Number of contact center employees in the United States from 2014 to 2023 (in millions) Statista, https://www.statista.com/statistics/881114/contact-center-employees-united-states/ (last visited July 03, 2024)
Number of contact center employees in the United States from 2014 to 2023 (in millions) [Graph], Bureau of Labor Statistics, March 31, 2024. [Online]. Available: https://www.statista.com/statistics/881114/contact-center-employees-united-states/