This statistic shows the success factors in delivering real-time customer interactions in the United States as of March 2018. According to the source, 42 percent of respondents stated that having a clear strategy/goals was one of the top three success factors in delivering real-time customer interactions across touch points, channels, and devices.
Success factors in delivering real-time customer interactions in the United States as of March 2018*
*This heading was phrased by the source as follows: "Percentage of respondents who said each was one of the top three success factors in delivering real-time customer interactions across touch points, channels, and devices."
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Forbes. (July 8, 2018). Success factors in delivering real-time customer interactions in the United States as of March 2018* [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/
Forbes. "Success factors in delivering real-time customer interactions in the United States as of March 2018*." Chart. July 8, 2018. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/
Forbes. (2018). Success factors in delivering real-time customer interactions in the United States as of March 2018*. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/
Forbes. "Success Factors in Delivering Real-time Customer Interactions in The United States as of March 2018*." Statista, Statista Inc., 8 Jul 2018, https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/
Forbes, Success factors in delivering real-time customer interactions in the United States as of March 2018* Statista, https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/ (last visited November 21, 2024)
Success factors in delivering real-time customer interactions in the United States as of March 2018* [Graph], Forbes, July 8, 2018. [Online]. Available: https://www.statista.com/statistics/880590/usa-real-time-customer-interaction-delivery-success-factors/
