This statistic shows the top priorities for organizations to improve as identified by customers in the United Kingdom as of July 2024. Out of all customer respondents, about 13 percent reported they wanted organizations to have more friendly or helpful staff. The leading priority among customers was having an easier way to contact the right person to help them.
Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024
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Institute of Customer Service. (July 8, 2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024." Chart. July 8, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. (2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading Business Improvements Needed for Customer Satisfaction According to Customers in The United Kingdom (Uk) as of July 2024." Statista, Statista Inc., 8 Jul 2024, https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service, Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 Statista, https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/ (last visited November 21, 2024)
Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph], Institute of Customer Service, July 8, 2024. [Online]. Available: https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/