This statistic shows the top priorities for organizations to improve as identified by customers in the United Kingdom as of July 2024. Out of all customer respondents, about 13 percent reported they wanted organizations to have more friendly or helpful staff. The leading priority among customers was having an easier way to contact the right person to help them.
Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Institute of Customer Service. (July 8, 2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024." Chart. July 8, 2024. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. (2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading Business Improvements Needed for Customer Satisfaction According to Customers in The United Kingdom (Uk) as of July 2024." Statista, Statista Inc., 8 Jul 2024, https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service, Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 Statista, https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/ (last visited August 25, 2024)
Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph], Institute of Customer Service, July 8, 2024. [Online]. Available: https://www.statista.com/statistics/879034/business-improvements-customer-survey-united-kingdom-uk/