Reverse logistics in the U.S. - whether e-commerce is causing higher returns 2018

Is e-commerce causing a higher return rate?

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Sources

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Release date

February 2018

Region

United States

Survey time period

January 2018

Number of respondents

272 respondents

Special properties

subscribers to SCMR and members of RLA and WERC.

Method of interview

Email survey

Supplementary notes

The source doesn't mention the age of the respondents.
Reverse logistics covers operations related to the reuse of products and materials, including remanufacturing and refurbishing.

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Statistics on " E-commerce returns in the United States "

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Overview

5

Company return policies

7

Preferences and methods

5

Consumer behavior

6

Bracketing

4

Returns experience

7

Further related statistics

2
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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