Reverse logistics in the U.S. - whether e-commerce is causing higher returns 2018

Published by
Martin Placek,
Apr 13, 2022
This statistic displays whether e-commerce is causing a higher return rate for U.S. companies in 2018. During the survey, 22 percent of respondents reported that their company does not yet have an e-commerce operation.

Is e-commerce causing a higher return rate?

CharacteristicShare of respondents
Yes 32%
No 32%
Unsure 14%
We do not yet have an e-commerce operation 22%
Showing entries 1 to 4 (4 entries in total)
Created with Highcharts 7.2.2Share of respondents32%32%32%32%14%14%22%22%YesNoUnsureWe do not yet have an e-commerce operation
0%5%10%15%20%25%30%35%40%

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Sources

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Release date

February 2018

Region

United States

Survey time period

January 2018

Number of respondents

272 respondents

Special properties

subscribers to SCMR and members of RLA and WERC.

Method of interview

Email survey

Supplementary notes

The source doesn't mention the age of the respondents.
Reverse logistics covers operations related to the reuse of products and materials, including remanufacturing and refurbishing.

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Statistics on " E-commerce returns in the United States "

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Topics

E-commerce returns in the United StatesReverse logisticsOnline shopping behavior in the United StatesE-commerce in the United StatesSustainability in e-commerce
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