This statistic depicts the results of a survey conducted in January 2018 about the customer satisfaction with digital banking self-service systems across India. During the survey period, around 41 percent of consumers stated that they were extremely satisfied with the digital self-service systems offered by banks.
Customer satisfaction with digital self-service systems offered by banks across India as of January 2018
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
FIS. (May 14, 2018). Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. "Customer satisfaction with digital self-service systems offered by banks across India as of January 2018." Chart. May 14, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. (2018). Customer satisfaction with digital self-service systems offered by banks across India as of January 2018. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. "Customer Satisfaction with Digital Self-service Systems Offered by Banks across India as of January 2018." Statista, Statista Inc., 14 May 2018, https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS, Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 Statista, https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/ (last visited December 22, 2024)
Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 [Graph], FIS, May 14, 2018. [Online]. Available: https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
