This statistic depicts the results of a survey conducted in January 2018 about the customer satisfaction with digital banking self-service systems across India. During the survey period, around 41 percent of consumers stated that they were extremely satisfied with the digital self-service systems offered by banks.
Customer satisfaction with digital self-service systems offered by banks across India as of January 2018
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FIS. (May 14, 2018). Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. "Customer satisfaction with digital self-service systems offered by banks across India as of January 2018." Chart. May 14, 2018. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. (2018). Customer satisfaction with digital self-service systems offered by banks across India as of January 2018. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS. "Customer Satisfaction with Digital Self-service Systems Offered by Banks across India as of January 2018." Statista, Statista Inc., 14 May 2018, https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
FIS, Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 Statista, https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/ (last visited November 21, 2024)
Customer satisfaction with digital self-service systems offered by banks across India as of January 2018 [Graph], FIS, May 14, 2018. [Online]. Available: https://www.statista.com/statistics/870556/india-consumer-satisfaction-with-digital-banking-self-service-systems/
