Types of banking services receiving complaints in Hong Kong 2023

Published by
Daniel Slotta,
May 8, 2024
In 2023, 18 percent of banking complaints received by the Hong Kong Monetary Authority concerned the provision of banking services, an decrease of six percentage points compared to the previous year. The most common complaint was about credit card issues.

Share of types of services or products concerned in banking complaints in Hong Kong in 2023

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Release date

April 2024

Region

Hong Kong

Survey time period

2023

Supplementary notes

The data was collected from banking complaints received by Hong Kong Monetary Authority.

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