According to a 2019 survey, having to stay at home at an inconvenient time to receive a package was the most common problem encountered with parcel deliveries in the United Kingdom. 27.7 percent of respondents stated they saw the above as the main nuisance. This was closely followed by receiving a slip saying no one could be reached despite being home.
Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019
Characteristic
Share of respondents
Having to stay at home at inconvenient time to receive parcel
27.7%
Received a slip saying no one could be reached although being at home
26.7%
Parcel left at insecure location
12.9%
Parcel not arriving
12%
Parcel damaged during delivery
7.4%
Parcel left elsewhere without consent
7.3%
Late delivery
6%
Created with Highcharts 7.2.2Share of respondents27.7%27.7%26.7%26.7%12.9%12.9%12%12%7.4%7.4%7.3%7.3%6%6%Having to stay at home at inconvenient time to receive parcelReceived a slip saying no one could be reached although being athomeParcel left at insecure locationParcel not arrivingParcel damaged during deliveryParcel left elsewhere without consentLate delivery
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Find Out Now. (November 13, 2019). Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019 [Graph]. In Statista. Retrieved April 27, 2025, from https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/
Find Out Now. "Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019." Chart. November 13, 2019. Statista. Accessed April 27, 2025. https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/
Find Out Now. (2019). Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019. Statista. Statista Inc.. Accessed: April 27, 2025. https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/
Find Out Now. "Most Prominent Problems Encountered with Parcel Deliveries in The United Kingdom (Uk) in 2019." Statista, Statista Inc., 13 Nov 2019, https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/
Find Out Now, Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019 Statista, https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/ (last visited April 27, 2025)
Most prominent problems encountered with parcel deliveries in the United Kingdom (UK) in 2019 [Graph], Find Out Now, November 13, 2019. [Online]. Available: https://www.statista.com/statistics/866914/parcel-delivery-problems-survey/
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