The statistic displays the results of a consumer survey regarding the channel used when buying new mobile or internet subscriptions in the Netherlands from 2017 to 2019. As part of the survey, participants were asked through which channel they bought their new mobile or internet subscription. As of 2019, the majority of respondents purchased their new mobile/internet subscription through the website of the provider, whereas five percent acquired their new mobile/internet subscription via price comparison websites.
Through which channel did you buy your new mobile/internet subscription?
Characteristic
2019
2018
2017
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respondents responsible for choice of internet provider or owning one or more mobile phone subscriptions
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: 'Via welk kanaal heeft u uiteindelijk uw nieuwe abonnement afgesloten?'' (in English: "through which channel did you buy your new mobile/internet subscription?")
Concerning respondents who switched to another provider or another subscription at the same provider.
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Netherlands Authority for Consumers and Markets. (November 11, 2019). Through which channel did you buy your new mobile/internet subscription? [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "Through which channel did you buy your new mobile/internet subscription?." Chart. November 11, 2019. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. (2019). Through which channel did you buy your new mobile/internet subscription?. Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "Through Which Channel Did You Buy Your New Mobile/Internet Subscription?." Statista, Statista Inc., 11 Nov 2019, https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets, Through which channel did you buy your new mobile/internet subscription? Statista, https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/ (last visited July 23, 2024)
Through which channel did you buy your new mobile/internet subscription? [Graph], Netherlands Authority for Consumers and Markets, November 11, 2019. [Online]. Available: https://www.statista.com/statistics/860392/channel-used-when-buying-new-mobile-internet-subscription-in-the-netherlands/
