Consumers switching energy suppliers in the United Kingdom 2022

Published by Statista Research Department, Nov 18, 2024
Most of UK residents have switched their gas or electricity supplier at least once. A survey conducted by the UK Department for Business Energy & Industrial Strategy (BEIS) in 2022 found that some 25 percent of the respondents changed supplier in the last year, whereas another 38 percent of the respondents changed supplier but more than a year ago. Less than 30 percent of the respondents had never switched supplier.

Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022

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Release date

October 2024

Region

United Kingdom

Survey time period

February 24 to March 24, 2022

Number of respondents

4,365 respondents

Age group

16 years and older

Special properties

UK households

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows: 'Thinking about your gas and electricity supplier, when, if at all, did your household last switch supplier? Please include switches which you were forced to make if your energy supplier closed down.'
This statistic is using original data from the Department for Business, Energy and Industrial Strategy and includes copyright material from © Crown, licensed under the Open Government License v3.0

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