The statistic displays the results of a survey regarding reasons to switch to another mobile operator/subscription in the Netherlands in 2018. In the survey, participants who had switched operator or changed their subscription were asked for their reasons to switch to another mobile operator/subscription. The majority of respondents indicated that price was a main factor, 50 percent of respondents choosing to switch to a provider/subscription that was cheaper and roughly 40 percent of respondents choosing a provider/subscription offering better value for money.
What were the reasons to switch to another mobile operator/subscription?
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What were the reasons to switch to another mobile operator/subscription?
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respondents responsible for of choice internet provider or owning one or more mobile phone subscriptions who have switched to a new mobile operator or subscription
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: ''Wat waren voor u redenen om te kiezen voor (een andere abonnement bij) …?''
Multiple answers were possible. The answers to the survey questions have been shortened.
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Netherlands Authority for Consumers and Markets. (April 4, 2019). What were the reasons to switch to another mobile operator/subscription? [Graph]. In Statista. Retrieved May 01, 2025, from https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What were the reasons to switch to another mobile operator/subscription?." Chart. April 4, 2019. Statista. Accessed May 01, 2025. https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. (2019). What were the reasons to switch to another mobile operator/subscription?. Statista. Statista Inc.. Accessed: May 01, 2025. https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What Were The Reasons to Switch to Another Mobile Operator/Subscription?." Statista, Statista Inc., 4 Apr 2019, https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets, What were the reasons to switch to another mobile operator/subscription? Statista, https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/ (last visited May 01, 2025)
What were the reasons to switch to another mobile operator/subscription? [Graph], Netherlands Authority for Consumers and Markets, April 4, 2019. [Online]. Available: https://www.statista.com/statistics/859195/reasons-to-switch-to-another-mobile-operator-or-subscription-in-the-netherlands/
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