The statistic displays the results of a consumer survey regarding reasons to switch/orientate to another internet provider/subscription in the Netherlands in 2018. Participants were asked to indicate their reasons to switch/orientate to another internet provider or subscription. The majority of respondents who switched or orientated to another provider/subscription did so for financial reasons; in order to save on monthly costs, whereas less than five percent of respondents did so as a result of a provider's advertisement.
What was the reason to switch/orientate to another internet provider/subscription?
Respondents responsible for choice of internet provider or owning one or more mobile phone subscriptions who switched to a new internet provider or subscription
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: ''Wat was/waren voor u aanleiding(en) om in actie te komen en u te oriënteren/over te
stappen op een andere aanbieder / ander abonnement of pakket?'' (English: What was/were for you reason(s) to undertake action and orientate/switch to another provider/subscription/package?)
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Netherlands Authority for Consumers and Markets. (April 4, 2019). What was the reason to switch/orientate to another internet provider/subscription? [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What was the reason to switch/orientate to another internet provider/subscription?." Chart. April 4, 2019. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. (2019). What was the reason to switch/orientate to another internet provider/subscription?. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets. "What Was The Reason to Switch/Orientate to Another Internet Provider/Subscription?." Statista, Statista Inc., 4 Apr 2019, https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/
Netherlands Authority for Consumers and Markets, What was the reason to switch/orientate to another internet provider/subscription? Statista, https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/ (last visited December 03, 2024)
What was the reason to switch/orientate to another internet provider/subscription? [Graph], Netherlands Authority for Consumers and Markets, April 4, 2019. [Online]. Available: https://www.statista.com/statistics/859138/reasons-to-switch-to-another-internet-provider-subscription-in-the-netherlands/
