This statistic shows the outcome of a survey done on preferred ways to have contact with companies after a purchase in the Netherlands in 2017. When the respondents were asked how they prefer to have contact with a company after a purchase, roughly 35 percent responded that they prefer to have contact via e mail. Less than five percent, on the other hand, indicated that they prefer to have contact via WhatsApp.
Preferred ways to have contact with companies after a purchase in the Netherlands in 2017*
* This question was phrased by the source in Dutch as follows: "Hoe willen consumenten na een aankoop het liefst contact hebben met?" (English: "How do consumers prefer to have contact with the company after a purchase?")
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Q&A Research & Consultancy, & INretail. (November 22, 2017). Preferred ways to have contact with companies after a purchase in the Netherlands in 2017* [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/
Q&A Research & Consultancy, und INretail. "Preferred ways to have contact with companies after a purchase in the Netherlands in 2017*." Chart. November 22, 2017. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/
Q&A Research & Consultancy, INretail. (2017). Preferred ways to have contact with companies after a purchase in the Netherlands in 2017*. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/
Q&A Research & Consultancy, and INretail. "Preferred Ways to Have Contact with Companies after a Purchase in The Netherlands in 2017*." Statista, Statista Inc., 22 Nov 2017, https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/
Q&A Research & Consultancy & INretail, Preferred ways to have contact with companies after a purchase in the Netherlands in 2017* Statista, https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/ (last visited December 22, 2024)
Preferred ways to have contact with companies after a purchase in the Netherlands in 2017* [Graph], Q&A Research & Consultancy, & INretail, November 22, 2017. [Online]. Available: https://www.statista.com/statistics/857616/preferred-ways-to-have-contact-with-companies-after-a-purchase-in-the-netherlands/
