This statistic presents the results of a survey by LivePerson about the frequency of customers lying or exaggerating to a customer service representative in Japan in 2017. As of April 2017, more than half of the respondents claimed to never lie to a customer care agent in order to get the anticipated solution.
Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017
Characteristic
Share of respondents
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LivePerson. (January 9, 2018). Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/
LivePerson. "Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017." Chart. January 9, 2018. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/
LivePerson. (2018). Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/
LivePerson. "Frequency of Lying or Exaggerating to a Customer Service Representative in Japan as of April 2017." Statista, Statista Inc., 9 Jan 2018, https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/
LivePerson, Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017 Statista, https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/ (last visited August 25, 2024)
Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017 [Graph], LivePerson, January 9, 2018. [Online]. Available: https://www.statista.com/statistics/830426/japan-frequency-lying-customer-care-agent/