Specialty store consumer satisfaction - Abercrombie & Fitch U.S. 2024

The statistic presents data on consumer satisfaction with Abercrombie & Fitch specialty retail stores in the United States from 2015 to 2024. As of 2024, Abercrombie & Fitch recorded an index score of 78, which was only one point lower than the previous year's score. The index score is based on a 100-point scale.

Specialty store consumer satisfaction with Abercrombie & Fitch in the United States from 2015 to 2024

Characteristic	Specialty retail stores	Abercrombie & Fitch
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ACSI®

Release date

2024

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Region

United States

Survey time period

2015 to 2024

Supplementary notes

The ACSI Retail and Consumer Shipping Study 2023-2024 is based on interviews with 40,264 customers, chosen at random and contacted via email from January to December 2023. The previous iteration of the study (ACSI® Retail and Consumer Shipping Study 2022-2023) ran from January to December 2022 and counted 35,685 interviews. Figures prior to 2022 were taken from reports previously published by the same source.

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