Main customer priorities when switching energy suppliers in Great Britain vary according to age groups. Of all age groups surveyed, between 83 and 86 percent of them considered saving money as their main priority when switching energy supplier. Following, all age groups surveyed considered avoiding price rise as their second main priority. Furthermore, 14 percent of respondents between 35 and 64 year old wanted a 'greener' tariff.
Thinking about the last time you switched supplier, what were your priorities?
Characteristic
16-34
35-64
65+
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofgem. (February 2, 2020). Thinking about the last time you switched supplier, what were your priorities? [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/
Ofgem. "Thinking about the last time you switched supplier, what were your priorities?." Chart. February 2, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/
Ofgem. (2020). Thinking about the last time you switched supplier, what were your priorities?. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/
Ofgem. "Thinking about The Last Time You Switched Supplier, What Were Your Priorities?." Statista, Statista Inc., 2 Feb 2020, https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/
Ofgem, Thinking about the last time you switched supplier, what were your priorities? Statista, https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/ (last visited July 22, 2024)
Thinking about the last time you switched supplier, what were your priorities? [Graph], Ofgem, February 2, 2020. [Online]. Available: https://www.statista.com/statistics/824538/priorities-when-switching-energy-suppliers-in-great-britain/
