A 2022 survey revealed that more than half (54 percent) of U.S. consumers made a return less than 10 percent of the times they shopped online. In addition, the survey revealed that nearly a quarter (22 percent) of respondents stated that they have never returned an e-commerce purchase.
Frequency of online purchase returns in the United States in 2022
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ParcelLab. (November 14, 2022). Frequency of online purchase returns in the United States in 2022 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/823956/frequency-online-order-returns-us/
ParcelLab. "Frequency of online purchase returns in the United States in 2022." Chart. November 14, 2022. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/823956/frequency-online-order-returns-us/
ParcelLab. (2022). Frequency of online purchase returns in the United States in 2022. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/823956/frequency-online-order-returns-us/
ParcelLab. "Frequency of Online Purchase Returns in The United States in 2022." Statista, Statista Inc., 14 Nov 2022, https://www.statista.com/statistics/823956/frequency-online-order-returns-us/
ParcelLab, Frequency of online purchase returns in the United States in 2022 Statista, https://www.statista.com/statistics/823956/frequency-online-order-returns-us/ (last visited November 18, 2024)
Frequency of online purchase returns in the United States in 2022 [Graph], ParcelLab, November 14, 2022. [Online]. Available: https://www.statista.com/statistics/823956/frequency-online-order-returns-us/
