Key concerns with artificial intelligence based customer service in India 2018

Key concerns associated with artificial intelligence (AI) based customer service in India in 2018

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Source

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Release date

February 2018

Region

India

Survey time period

2018

Special properties

Among adults employed in full-time/part-time or self service roles in organizations

Method of interview

Online survey

Supplementary notes

The source did not reveal the survey sample size.

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