User concerns about ridesharing mobile apps U.S. 2016

Published by Statista Research Department, Nov 21, 2023
The statistic shows the share of ridesharing service users in the United States by their concerns about ridesharing mobile apps as of November 2016. During the survey, 40 percent of the respondents stated that there aren’t a lot of ridesharing cabs where they live.

What is your biggest concern about ridesharing mobile apps?

CharacteristicShare of respondents
There aren’t a lot of ridesharing cabs where I live 40%
I have heard ridesharing car drivers do not have good records 16%
I am unable to find out the fare before the trip ends 11%
I cannot pay in cash for a ride 10%
Ride-sharing apps only work with smartphones 9%
I am unable to schedule a ride ahead of time 7%
Ride-sharing apps take up my phone data plan 7%
Showing entries 1 to 7 (7 entries in total)
Created with Highcharts 7.2.2Share of respondents40%40%16%16%11%11%10%10%9%9%7%7%7%7%There aren’t a lot of ridesharing cabs where I liveI have heard ridesharing car drivers do not have good recordsI am unable to find out the fare before the trip endsI cannot pay in cash for a rideRide-sharing apps only work with smartphonesI am unable to schedule a ride ahead of timeRide-sharing apps take up my phone data plan
0%2.5%5%7.5%10%12.5%15%17.5%20%22.5%25%27.5%30%32.5%35%37.5%40%42.5%45%

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Release date

January 2017

Region

United States

Survey time period

October to November, 2016

Number of respondents

2,741 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "What is your biggest concern about ridesharing mobile apps? Or, why haven’t you used ridesharing apps to date?".

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