This statistic shows the benefits customers in the United States associate with communicating with businesses as of November 2017, by communication channel. During the survey, 63 percent of the respondents stated that they receive quick answers to simple questions when communicating with businesses via phone.
Which of these benefits do you most associate with communicating with businesses when using traditional communication channels?
Characteristic
Phone
Apps
Email
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Drift. (January 22, 2018). Which of these benefits do you most associate with communicating with businesses when using traditional communication channels? [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/
Drift. "Which of these benefits do you most associate with communicating with businesses when using traditional communication channels?." Chart. January 22, 2018. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/
Drift. (2018). Which of these benefits do you most associate with communicating with businesses when using traditional communication channels?. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/
Drift. "Which of These Benefits Do You Most Associate with Communicating with Businesses When Using Traditional Communication Channels?." Statista, Statista Inc., 22 Jan 2018, https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/
Drift, Which of these benefits do you most associate with communicating with businesses when using traditional communication channels? Statista, https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/ (last visited July 22, 2024)
Which of these benefits do you most associate with communicating with businesses when using traditional communication channels? [Graph], Drift, January 22, 2018. [Online]. Available: https://www.statista.com/statistics/820665/customer-service-benefits-by-communication-channel/