United States: consumer satisfaction selected department and discount stores 2023

Published by Statista Research Department, Sep 25, 2024
In 2023, Costco and Macy's scored highest on the consumer satisfaction index for department and discount stores in the United States with a rating of 82, five points above the average rating of 77. The index score is based on a 100-point scale.

Consumer satisfaction in selected department and discount stores in the United States in 2023 (index score)

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Release date

2024

Region

United States

Survey time period

January to December 2023

Supplementary notes

The source does not include a release date. Date of access is used instead.

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Statistics on " Department stores in the U.S. "

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Industry overview

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Consumer behavior

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Holiday shopping

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Advertising spending

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