U.S. department and discount store consumer satisfaction: Walmart 2008-2023
In 2023, Walmart recorded an index score of 70, five index points below the average department and discount score rating of 75. The index score is based on a 100-point scale. Walmart, the world's biggest retailer by sales, operated over 4,700 stores in the United States, of which nearly 800 were neighborhood markets.
