This statistic shows the ways in which customers in the United States communicated with businesses in the past 12 months as of November 2017. During the survey, 15 percent of the respondents stated that they communicated with businesses via chatbots.
How have you communicated with businesses in the past 12 months?
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Drift. (January 22, 2018). How have you communicated with businesses in the past 12 months? [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/
Drift. "How have you communicated with businesses in the past 12 months?." Chart. January 22, 2018. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/
Drift. (2018). How have you communicated with businesses in the past 12 months?. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/
Drift. "How Have You Communicated with Businesses in The past 12 Months?." Statista, Statista Inc., 22 Jan 2018, https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/
Drift, How have you communicated with businesses in the past 12 months? Statista, https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/ (last visited December 03, 2024)
How have you communicated with businesses in the past 12 months? [Graph], Drift, January 22, 2018. [Online]. Available: https://www.statista.com/statistics/818798/ways-in-which-customers-communicated-with-businesses-in-the-last-one-year-us/
