Live chat: global customer satisfaction rate by country 2017

Published by
Raphael Bohne,
Jul 6, 2022
This statistic shows the customer satisfaction rate with live chat usage worldwide in 2017, by country. In that year, the customer satisfaction rate with live chat usage in the United States stood at 84.89 percent.

Customer satisfaction rate with live chat usage worldwide in 2017, by country

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

January 2018

Region

Worldwide

Survey time period

January 1 to December 31, 2017

Special properties

over 40 million chat conversations from companies all over the world and represents 13 industries which use live chat for customer service or online sales.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Call centers in the U.S. "

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Call centers in the U.S.

Industry overview

4

Leading companies

5

Employment

7

AI impact

5

Further related statistics

2

Further Content: You might find this interesting as well

Statistics

Topics

Call center services industry in the U.S.Mobile communicationsMobile communications in the United States
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.