This statistic shows the global customer satisfaction rate with live chat usage in 2019, by industry. In that year, the customer satisfaction rate with live chat usage in the real estate industry stood at 98.56 percent.
Global customer satisfaction rate with live chat usage in 2019, by industry
Industry
Customer satisfaction rate
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over 56 million chat conversations from companies all over the world and representing 14 industries which use live chat for customer service or online sales.
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Comm100. (January 16, 2020). Global customer satisfaction rate with live chat usage in 2019, by industry [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/
Comm100. "Global customer satisfaction rate with live chat usage in 2019, by industry." Chart. January 16, 2020. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/
Comm100. (2020). Global customer satisfaction rate with live chat usage in 2019, by industry. Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/
Comm100. "Global Customer Satisfaction Rate with Live Chat Usage in 2019, by Industry." Statista, Statista Inc., 16 Jan 2020, https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/
Comm100, Global customer satisfaction rate with live chat usage in 2019, by industry Statista, https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/ (last visited July 23, 2024)
Global customer satisfaction rate with live chat usage in 2019, by industry [Graph], Comm100, January 16, 2020. [Online]. Available: https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/