This statistic shows customers' opinions about communication channels which provide the fastest resolution from customer service from 2015 to 2017. During the survey in 2017, 51 percent of the respondents stated that the fastest resolution from customer service was via phone.
Which of the following channels provides the fastest resolution from customer service?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
The Northridge Group. (July 31, 2017). Which of the following channels provides the fastest resolution from customer service? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/
The Northridge Group. "Which of the following channels provides the fastest resolution from customer service?." Chart. July 31, 2017. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/
The Northridge Group. (2017). Which of the following channels provides the fastest resolution from customer service?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/
The Northridge Group. "Which of The following Channels Provides The Fastest Resolution from Customer Service?." Statista, Statista Inc., 31 Jul 2017, https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/
The Northridge Group, Which of the following channels provides the fastest resolution from customer service? Statista, https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/ (last visited November 21, 2024)
Which of the following channels provides the fastest resolution from customer service? [Graph], The Northridge Group, July 31, 2017. [Online]. Available: https://www.statista.com/statistics/818576/channels-which-provide-the-fastest-resolution-from-customer-service-us/
