This statistic gives the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the measures implemented to improve customer service for last mile delivery. According to the survey, 73 percent of the respondents were putting effort on improving customer communication for their last mile customers.
What measures have you implemented to improve customer service for your last mile delivery?
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NKF, & Localz. (February 9, 2018). What measures have you implemented to improve customer service for your last mile delivery? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/
NKF, und Localz. "What measures have you implemented to improve customer service for your last mile delivery?." Chart. February 9, 2018. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/
NKF, Localz. (2018). What measures have you implemented to improve customer service for your last mile delivery?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/
NKF, and Localz. "What Measures Have You Implemented to Improve Customer Service for Your Last Mile Delivery?." Statista, Statista Inc., 9 Feb 2018, https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/
NKF & Localz, What measures have you implemented to improve customer service for your last mile delivery? Statista, https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/ (last visited November 21, 2024)
What measures have you implemented to improve customer service for your last mile delivery? [Graph], NKF, & Localz, February 9, 2018. [Online]. Available: https://www.statista.com/statistics/817213/last-mile-delivery-customer-service-improvement/
