This statistic shows the share of customers in the U.S. and worldwide by if they have ever stopped doing business with a brand due to a poor customer service experience in 2018. During the survey, 62 percent of respondents from the United States stated that they have stopped doing business with a brand due to a poor customer service experience.
Have you ever stopped doing business with a brand because of a poor customer service experience?
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Microsoft. (March 14, 2019). Have you ever stopped doing business with a brand because of a poor customer service experience? [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
Microsoft. "Have you ever stopped doing business with a brand because of a poor customer service experience?." Chart. March 14, 2019. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
Microsoft. (2019). Have you ever stopped doing business with a brand because of a poor customer service experience?. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
Microsoft. "Have You Ever Stopped Doing Business with a Brand Because of a Poor Customer Service Experience?." Statista, Statista Inc., 14 Mar 2019, https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
Microsoft, Have you ever stopped doing business with a brand because of a poor customer service experience? Statista, https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/ (last visited December 18, 2024)
Have you ever stopped doing business with a brand because of a poor customer service experience? [Graph], Microsoft, March 14, 2019. [Online]. Available: https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
