During a 2022 survey carried out among online shoppers from the United States, 12 percent of respondents stated that a personalized customer experience did not make them more likely to continue shopping on retailer sites.
Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
VentureBeat. (August 15, 2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022." Chart. August 15, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. (2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to Continue Shopping on Retailer Sites That Personalized Customer Experience in The United States as of June 2022." Statista, Statista Inc., 15 Aug 2022, https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat, Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 Statista, https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/ (last visited December 21, 2024)
Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph], VentureBeat, August 15, 2022. [Online]. Available: https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
