This survey shows the share of customers by if the self-service support portal for customer service helped them solve their issue in the U.S. and worldwide as of 2017. During the survey, 78 percent of respondents from the United States stated that they found the response they were looking for.
If you have used a self-service support portal for customer service, did you find the response you were looking for?
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Microsoft. (August 1, 2017). If you have used a self-service support portal for customer service, did you find the response you were looking for? [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. "If you have used a self-service support portal for customer service, did you find the response you were looking for?." Chart. August 1, 2017. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. (2017). If you have used a self-service support portal for customer service, did you find the response you were looking for?. Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. "If You Have Used a Self-service Support Portal for Customer Service, Did You Find The Response You Were Looking For?." Statista, Statista Inc., 1 Aug 2017, https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft, If you have used a self-service support portal for customer service, did you find the response you were looking for? Statista, https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/ (last visited November 19, 2024)
If you have used a self-service support portal for customer service, did you find the response you were looking for? [Graph], Microsoft, August 1, 2017. [Online]. Available: https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
