Channels used for advice on bank accounts and services in the U.S. 2016

Published by Statista Research Department, Dec 19, 2022
The statistic presents the channels used for advice on bank accounts and services in the United States in 2016. It was found that ten percent of the respondents asked for advice on bank accounts and services via phone.

Channels used for advice on bank accounts and services in the United States in 2016

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Release date

January 2017

Region

United States

Survey time period

November 30 to December 2, 2016

Number of respondents

1,809 respondents

Age group

18 years and older

Special properties

Americans with a checking or banking account

Method of interview

Online survey

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6

Banking system efficiency and stability

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7

Corporate banking

5

Online and mobile banking

7

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Workforce diversity

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