This statistic shows the share of customers who shared their contact center experience on social media in 2017, broken down by channel. In that year, 17 percent of customers stated that they shared their contact center experience on Facebook.
Share of customers who shared their contact center experience on social media in 2017, by channel
Characteristic
Share of customers
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CFI Group. (June 30, 2017). Share of customers who shared their contact center experience on social media in 2017, by channel [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/
CFI Group. "Share of customers who shared their contact center experience on social media in 2017, by channel." Chart. June 30, 2017. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/
CFI Group. (2017). Share of customers who shared their contact center experience on social media in 2017, by channel. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/
CFI Group. "Share of Customers Who Shared Their Contact Center Experience on Social Media in 2017, by Channel." Statista, Statista Inc., 30 Jun 2017, https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/
CFI Group, Share of customers who shared their contact center experience on social media in 2017, by channel Statista, https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/ (last visited July 22, 2024)
Share of customers who shared their contact center experience on social media in 2017, by channel [Graph], CFI Group, June 30, 2017. [Online]. Available: https://www.statista.com/statistics/802403/contact-center-experience-share-on-social-media/